TERMS of USE

Effective Date: 7/6/2025

Website: https://www.dashingpets.co.za

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Policy, Returns Policy, and other legal notices posted on this site. If you do not agree with any part of these terms, please do not use this website.

These Terms apply to all users, including browsers, customers, vendors, and contributors of content.

2. Website Ownership

This website is owned and operated by Dashing Pets, a company registered in the Republic of South Africa.

All content on this website—including text, images, logos, graphics, and code—is the property of Dashing Pets or its licensors and is protected by intellectual property laws.

3. Eligibility

You must be 18 years or older (or have permission from a legal guardian) to use this website and make purchases. You agree to provide truthful and accurate information when using our services.

4. User Responsibilities

By using this site, you agree:

• Not to use the website for any unlawful purpose
  
• Not to attempt to gain unauthorised access to our systems or interfere with website functionality
  
• Not to post or transmit false, misleading, harmful, or abusive content
• The goods are unopened, unused, and in their original condition and packaging
• To use the site only for lawful shopping and informational purposes
  

5. Account Registration

You may be required to create an account to access certain features. You are responsible for:

• Maintaining the confidentiality of your login credentials
  
• All activities that occur under your account
  
• Notifying us immediately of any unauthorised use or security breach
• We reserve the right to suspend or terminate your account for any misuse.

6. Product Information & Availability

We make every effort to display product information, pricing, and availability as accurately as possible. However:

• Product images are for illustrative purposes and may differ slightly from the actual item
• Prices and stock availability are subject to change without notice
  
• Product information or descriptions may not be 100% accurate 
• We reserve the right to limit quantities or refuse service at our discretion
  

7. Order Acceptance

Order confirmation does not constitute final acceptance. We reserve the right to:

• Cancel or decline any order for any reason (e.g., stock shortages, pricing errors, fraud concerns)
• Limit quantities or refuse a customer account if abuse is suspected

8. Third-Party Links

Our website may include links to external websites we do not control. We are not responsible for the content, security, or privacy practices of these third-party sites.

9. Limitation of Liability

To the fullest extent allowed by South African law, Dashing Pets will not be liable for any:

• Indirect, incidental, or consequential damages
  
• Loss of income, data, or business
  
• Issues arising from your use of the site or purchase of products
• This limitation does not affect your statutory rights under the Consumer Protection Act.

10. Indemnification

You agree to indemnify and hold harmless Dashing Pets, its directors, employees, and partners from any claims, damages, or liabilities resulting from your violation of these Terms or misuse of the website.

By using this website and purchasing products from Dashing Pets, you agree to indemnify, defend, and hold harmless Dashing Pets, its owners, affiliates, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from or relate to:

• Your use or misuse of any product purchased through this website;
• Any breach of these Terms and Conditions;
  
• Your violation of any law or the rights of a third party;
• Any content you submit, post, transmit, or otherwise make available through the website.
  
  

This indemnification obligation will survive the termination of your use of the website and any product or service provided.

Please consult a veterinarian or qualified professional before using any pet care products, as results and reactions may vary by individual animals. Dashing Pets is not liable for any adverse reactions, injuries, or damages resulting from improper use or handling of products.

11. Changes to Terms

We may update these Terms of Use at any time without prior notice. The updated version will be effective as soon as it is published on the website. Continued use of the site means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any legal disputes shall be resolved in a South African court of competent jurisdiction.

Contact Information

For any queries, concerns, please contact:

Dashing Pets

Website: www.dashingpets.co.za

Email: dashingpets@icloud.com

Phone: 0675743266